Frequently Asked Questions

Send us a message from the property page that you are interested in booking with guest count, dates of travel, reason for travel, and other details you wish to share. I will send you an email booking confirmation. 
No, but I do recommend companies for you to purchase your insurance through. There are several options out there to meet whatever type of coverage you would like.
With a vacation rental you get more for the price you pay - more space, privacy, and a unique, homey experience that you cannot get in a hotel. 
I have smart locks on all of the properties. You will receive a code within 72 hours of checking into the property. All properties have a self-check-in after 4pm on the day of your reservation. 
Check-out is at 10am on all units.
Each unit will have specific instructions published inside of the home, however, I ask that you clean out the fridge, throw out your trash, and double-check that you have all of your belongings and lock up. Safe travels to your next destination! 
I will send you all of our guest notifications, instructions, and updates via email. If you need to get a hold of the homeowner, please use email primarily and call the emergency maintenance line posted inside the unit if an emergency arises. 

Guest may cancel reservation for the Premises with no cancellation charge within 48 hours of booking, so long as Guest cancels at least 14 days before check-in (time shown in the confirmation email). During the period of 7-14 days before Guest can

I am most responsive from 8am - 10pm daily, and 24/7 with maintenance emergencies.